Liperpay Escrow Financial System Terms and Conditions
Liperpay (“the Service”) is an escrow financial system founded in Kenya and operated by Kladit Technologies Ltd. (“the Company”). By using the Liperpay service, you (“the User”) agree to be bound by the terms and conditions outlined herein. The purpose of these terms is to ensure the safe and secure management of transactions facilitated through Liperpay, enabling buyers and sellers to conduct business with confidence.
These Terms and Conditions, together with any other policies or guidelines, govern the relationship between Liperpay and its Users. By accessing or using Liperpay, you acknowledge that you have read, understood, and agreed to these terms.
1.1 Liperpay: The escrow service provided by Kladit Technologies Ltd.
1.2 Company: Kladit Technologies Ltd., a company incorporated in Kenya, which owns and operates Liperpay.
1.3 User: Any person or entity that uses the Liperpay service, including both Buyers and Sellers.
1.4 Buyer: A person or entity purchasing goods or services through the Liperpay service.
1.5 Seller: A person or entity selling goods or services through the Liperpay service.
1.6 Escrow Account: A secure, temporary holding account where funds are deposited by the Buyer and held until all conditions of the transaction are met.
1.7 Transaction: The purchase or sale of goods and/or services facilitated through the Liperpay service.
1.8 Dispute: Any disagreement or conflict between a Buyer and a Seller regarding a Transaction.
2.1 All Users must be at least 18 years of age and possess the legal capacity to enter into contracts.
2.2 Users must provide accurate, current, and complete registration information, including but not limited to full name, contact details, and bank account information.
2.3 The Company reserves the right to suspend or terminate accounts if any information provided is found to be false, inaccurate, or misleading.
3.1 Escrow Transactions: Liperpay acts as a neutral third party that securely holds funds in escrow until all agreed-upon conditions between the Buyer and Seller are fulfilled.
3.2 Payment Processing: All payments must be made to the designated Liperpay Escrow Account. Funds will be released to the Seller only when the Buyer confirms receipt of goods or services as specified in the Transaction Agreement.
3.3 Fees and Charges: Liperpay charges a service fee for each Transaction, which may be a percentage of the total transaction value or a fixed fee, as specified at the time of initiating the Transaction. This fee is non-refundable.
3.4 Prohibited Activities: The User agrees not to use Liperpay for any unlawful purposes, including but not limited to money laundering, fraud, or the purchase or sale of prohibited goods or services.
4.1 Initiating a Transaction: The Buyer initiates a Transaction by selecting the goods or services and entering the agreed price. The funds are deposited into the Liperpay Escrow Account. 4.2 Delivery of Goods or Services: The Seller delivers the goods or services in accordance with the agreement between the parties. 4.3 Release of Funds: Upon satisfactory receipt of goods or services, the Buyer confirms and authorizes Liperpay to release the funds to the Seller. 4.4 Dispute Resolution: If the Buyer does not confirm receipt, or if a Dispute arises, Liperpay will hold the funds until the issue is resolved between the parties or through arbitration.
5.1 Refunds: Refunds may be issued to the Buyer if the Seller fails to deliver the goods or services as agreed. The Buyer must submit a refund request through the Liperpay platform, providing relevant evidence of non-delivery or breach of agreement. 5.2 Cancellations: A Transaction may be canceled prior to the delivery of goods or services. In such cases, the Buyer will receive a full refund, less any non-refundable service fees. 5.3 Processing Time: Refunds and cancellations will be processed within 7-10 business days of confirmation by both parties.
6.1 Raising a Dispute: Either party may raise a Dispute through the Liperpay platform if there is a disagreement over the Transaction.
6.2 Resolution Process: Liperpay will facilitate communication between the parties and may request supporting evidence such as delivery receipts, product images, or correspondence records.
6.3 Escalation: If a resolution cannot be reached within 14 days, the Dispute may be escalated to independent arbitration, where the decision will be final and binding.
6.4 Release of Funds During Dispute: Funds will not be released to either party until the Dispute is resolved or an arbitration decision is made.
7.1 Liperpay is not responsible for the actual goods or services provided by the Seller. It only facilitates the secure transfer of funds between the Buyer and Seller.
7.2 Liperpay is not liable for any losses, damages, or claims arising from the use of the platform, including but not limited to delays, fraud, or misrepresentation by either party.
7.3 Users agree to indemnify and hold Liperpay harmless against any claims or liabilities resulting from the misuse of the service or breach of these Terms and Conditions.
8.1 Liperpay is committed to protecting the privacy and security of User data. Personal information is collected, stored, and processed in accordance with applicable data protection laws and Liperpay’s Privacy Policy.
8.2 Users must maintain the confidentiality of their account information and must notify Liperpay immediately in case of any unauthorized access or suspicious activity.
8.3 Liperpay implements industry-standard security measures to protect funds and personal information. However, Users acknowledge that no system is completely secure and agree to use Liperpay at their own risk.
9.1 Liperpay reserves the right to terminate or suspend a User’s account at any time for violations of these Terms and Conditions, suspicious activities, or legal requirements.
9.2 Upon termination, any pending Transactions will be handled according to the applicable refund and cancellation policies.
9.3 Users may close their account at any time, provided there are no outstanding Transactions. Upon closure, all personal information will be handled in accordance with Liperpay’s Privacy Policy.
10.1 Liperpay reserves the right to amend these Terms and Conditions at any time. Such amendments will become effective upon posting on the Liperpay website or notification to Users.
10.2 Continued use of the Liperpay service after amendments constitute acceptance of the revised Terms and Conditions.
11.1 These Terms and Conditions are governed by the laws of Kenya.
11.2 Any disputes arising out of or related to these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of Kenya.
If you have any questions or concerns regarding these Terms and Conditions, please contact Liperpay at:
Kladit Technologies Ltd.
Liperpay.
Email: support@liperpay.com
By using Liperpay, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.